Orders are completely processed within 7-10 business days. Overseas deliveries can take anywhere from 7 to 16 days. Delivery details will be provided in your confirmation email.
Exceptions / non-returnable items
We always aim for 100% customer satisfaction, and that you love our product. All customized products can't be returned.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
If there are any problems with your order, contact us and we will do everything we can to satisfy you completely. You can always contact us for any return questions at tanner@q90.ec1.myftpupload.com / alex@q90.ec1.myftpupload.com or call us at (403) 608-2705.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If there are any problems with your order, contact us and we will do everything we can to satisfy you completely. You can always contact us for any return questions at tanner@q90.ec1.myftpupload.com / alex@q90.ec1.myftpupload.com or call us at (403) 608-2705.
You can choose to pay with credit card and PayPal.
We guarantee the highest security level for every purchase. Payment and delivery data are collected through the payment card industry data security standard (PCI DSS) to ensure maximum protection.